Case 2-2 Response

Case 2-2 is about "Computerizing the Ministry of Foreign Affairs in South Africa."
Purpose of the Project is that it doesn’t highlight specific needs or ways to accomplish their goal
and purpose could have been restated to specify ways to accomplish goals.
And, people's resistance stronger than Motivation so, it was failures to reduce travel cost.
Nobody wants a big change at one time. The system should be changed gradually and comfortably.